FAQ
All your queries answered regarding ordering.
What is your Minimum Order Quantity (MOQ)?
MOQ varies by product type. Standard products typically have lower MOQs, while OEM/ODM projects depend on design complexity, tooling, and packaging requirements.
Can I request samples before placing a bulk order?
Yes. Samples are available for evaluation of performance and quality. Sample costs may be credited toward a confirmed bulk order.
What certifications do your products comply with?
Our products are tested and certified to meet international standards, including CE, UL, and RoHS. Compliance documentation and test reports are available upon request.
What customization options do you offer for OEM/ODM projects?
We support OEM/ODM customization, including private labeling, color variations, design modifications, and custom packaging to meet brand and technical requirements.
What is your lead time for production and delivery?
Lead times depend on order volume and customization scope. Standard production is typically 30–45 days after artwork or specifications are approved. OEM/ODM projects may require additional time based on design and validation requirements.